For this economy to function, companies
must market and advertise even amid a global crisis. Take a quick look back at
the tragedy of September 2001 and how businesses reacted.
In the weeks after 9/11, the ad industry
responded with uplifting messages. The Ad Council released “I am an American,”
a TV spot showing the nation’s diversity. General Motors offered an uplifting
advertising campaign entitled: “Keep America Rolling,” combining a pro-America
pitch with zero percent financing.
Today we find individuals and businesses deeply
concerned and fearful. People seem to be apprehensive for their jobs, for their
lives and for the future.
It may seem like the easiest course of
action is to batten down the hatches and cut back just to survive, but that is
not what history teaches us.
The U.S. economy needs marketers and
marketing. Consumer spending accounted
for more than two-thirds of economic activity in 2019, so it’s no secret that marketing
helps drive commerce.
I believe we will see businesses in the coming months that are
willing to take bold risks to keep this economy rolling.
Businesses must give consumers a reason to spend through special offers
and the promotion of their products and services even when we are going through
tough economic times.
During the Great Recession back in 2008, I wrote an “Opinion”
published in the Northwest Arkansas Business Journal in April of that year that
“during economic downturns, businesses must look for creative ways to be even
more visible than ever.”
What I said 11 years ago can still be true today, “To succeed
during difficult times, you will need to be tenacious and creative. Engage your
entire company or organization. Make a commitment to do what it takes to
succeed and take an aggressive approach to generate new business.”
In Ad Age’s first issue published post-9/11, they offered a similar
and hopeful view: “President Bush had it right when he urged that normal
national life must return promptly; that the nation has to get back to business
after last week's horrors.”
The economic life of this country is the foundation of our
well-being and cannot be put on hold for very long. Consumers, already anxious
about the economy, need to see that business is not retreating. Companies and employers
must sell products, and they need to market and advertise to make it happen. Advertising
messages and schedules must be planned and purchased, and businesses must look
to the future.
After times of crisis throughout our history we have always pulled
ourselves up by our boot straps and took positive action. Even with these
unprecedented days of COVID-19, we must soon begin to reset and move forward
for the good of the entire nation.
Someone once said, “In Good times, businesses want to advertise,
in bad times they have to.”
Let it be so!
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